Days We Ship
At TriTails, we aim to ship your orders promptly and ensure they arrive in excellent condition. Here are the specifics of our shipping schedule:
- Orders Placed Before Monday at 5 AM: These orders will ship on Monday and Tuesday of the same week.
- Orders Placed Between Monday 5 AM and Tuesday: These orders may ship the same week, depending on the availability of dry ice. If we run out of dry ice, these orders will ship the following week.
- Orders Placed After Tuesday at 4 PM: These orders will be shipped the following week.
We appreciate your understanding and patience as we work to deliver your orders as quickly and efficiently as possible. If you have any questions or concerns, please do not hesitate to contact us.
Weather Delays & Holidays
At TryBeef, we strive to ensure that your orders are shipped promptly and arrive in excellent condition. However, there are certain circumstances under which shipping may be delayed:
- Holidays: Some holidays may impact our shipping schedule due to UPS closures. During major holidays like Christmas, we may temporarily lose our shipping insurance and therefore will not ship orders. This policy is in place to manage the increased demand and potential disruptions during these times.
- Team Vacations: Our small, dedicated team of six occasionally takes well-deserved vacations to recharge and bring fresh energy to our work. During these rare occasions, shipping may be delayed, but rest assured, we're always eager to get back and serve you with renewed enthusiasm.
- Weather Conditions: In the event of local storms or severe weather affecting large regions, we may delay shipping to ensure that your product arrives frozen and in perfect condition. If you have an order with us with an email; we will email you and updates on weather delays.
We appreciate your understanding and patience during these occasional delays, as they are necessary to maintain the quality and integrity of our products. If you have any questions or concerns, please do not hesitate to contact us.
TriTails ships its product in well-insulated coolers that are then placed in an outer box. These coolers are loaded with an appropriate amount of dry ice for each delivery. The coolers are taped with a pull tab to make them easy to open. Our shipment that takes 3 or more days are warped with plastic to further ensure the product arrives frozen and intact. Due to the nature of the product and the reliability of UPS, we only ship at the start of the week (read shipping days). We don't want you receiving a thawed product.
Dry ice is a great way for your product to arrive frozen. It is an extremely cold product and should be appropriately handled. Make sure to read the caution label on the front of every box. Important: We use a computer program to calculate the specific amount of dry ice we need to ship every week. This is done Monday morning, right before we pick up the ice. We are not able to pick up more ice throughout the week.
TriTails ships its product in well-insulated coolers that are then placed in an outer box. These coolers are loaded with an appropriate amount of dry ice for each delivery. The coolers are taped with a pull tab to make them easy to open. Our shipment that takes 3 or more days are warped with plastic to further ensure the product arrives frozen and intact. Due to the nature of the product and the reliability of UPS, we only ship at the start of the week (read shipping days). We don't want you receiving a thawed product.
Dry ice is a great way for your product to arrive frozen. It is an extremely cold product and should be appropriately handled. Make sure to read the caution label on the front of every box. Important: We use a computer program to calculate the specific amount of dry ice we need to ship every week. This is done Monday morning, right before we pick up the ice. We are not able to pick up more ice throughout the week.
Shipping Schedule Updates